Privacy Policy

Effective Date: 02/04/2025

1. Introduction

UK Auto Limited trading as ES Rentals ("we", "our", "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with UK data protection laws.

2. Information We Collect

• Full name
• Contact details (address, phone number, email)
• Driving licence information
• Payment details
• Booking details (dates, vehicle preferences, etc.)

3. Use of Your Information

• Process and manage your bookings
• Verify eligibility to rent and drive our vehicles
• Provide customer support
• Process payments and refunds
• Comply with legal obligations

4. Storage and Sharing of Data

Customer information is securely stored using a third-party storage provider. This provider is GDPR-compliant and access is restricted. We do not sell or share your data with any third parties for marketing purposes.

5. Data Retention

Customer data is retained for a period of 3 months following the conclusion of a rental unless legally required to retain it for longer.

6. Your Rights

Under UK law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at m.hammoud@esrentals.co.uk.

7. Cookies

Our website may use cookies to improve user experience. You may set your browser to refuse cookies, although some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website and dated accordingly.

9. Contact Us

For questions or concerns, please contact us:
UK Auto Limited t/a ES Rentals
172 Brent Crescent, NW10 7XR
07778888495
m.hammoud@esrentals.co.uk
www.esrentals.co.uk